“Dylan and Ephrem removed and replaced our 5 ton central air conditioner. They were very professional and courteous. They did a great job! Fallon was very kind and patient with us and helped us with pricing. From start to finish highly recommend this company!”
“My 26 year old AC was failing. Aaron came to quote a replacement system. The quote was prompt and the price was fair.
Ron and Clay arrived at 7:45 this morning and finished the installation at 3! Everything is neat and tidy, my house is cool again, and the basement is cleaner than when they arrived.
Thank you for a job well done.”
“I contacted Novak on a friend's recommendation, and I'm so glad I did! I had two older air conditioning systems that needed replaced at a rental property, and Novak not only gave me the best price, but they were quick to schedule, easy to work with, and very knowledgeable. The owner, Aaron, and Fallon in the office, were all very courteous, knowledgeable, and helpful. The two installers, Ephrem and Dylan, were so courteous and did an excellent job! They explained everything and when they were finished they cleaned everything up. I have had a lot of service people do work through the years with some leaving a lot to be desired. But I was very impressed with the professionalism and quality of work performed by Dylan and Ephraim! I highly recommend Novak Heating and Cooling and will definitely be calling them again if/when another new unit or other HVAC service is needed!”
“The 1st team of Sarah and Chad were great at figuring out and diagnosing my problem. The 2 nd team of Dylan and Ephrem were absolutely fantastic at the installation and professionalism. They all deserve a raise.”
“A few years ago, I was told by another company that I had a leak of refrigerant. Last year, another company would not refill the system and kept pushing me to get a new HVAC system for almost $10,000. Novak technician Chad came out, listened to my history with my HVAC unit. He did multiple system checks and said the refrigerant was full, actually just a hair overfilled, and the system was working properly.
I felt relieved and a heavy weight off my shoulders. Chad, Novak Heating & Cooling, inspected my system and didn't try to sell me something I didn't need. Chad was very nice and honest.
Novak Heating and Cooling, thank you for your help. Your company is the only one I will use.”
“We turned our A/C on for the first time this year and it wasn't cooling. So your crew came out and did maintenance on it. They did a great job they were very thorough finding the problem because it was just something simple. They were very courteous. When I called in your receptionist was great and very easy to work with.”
“When our furnace went out in December Aaron was able to come by within hours, which was a relief. Unfortunately, it wasn't just the motor. So we had our furnace replaced. They did a great job, were clean and polite, and we had heat within 36 hours from when we discovered the furnace was dead. Highly recommended.”
“Shout out to Novak Heating and Cooling for being absolute legends. Our furnace decided to act up, and they were out here almost immediately. They could’ve easily told us it was some major, wallet-draining disaster—but instead, they quickly figured out it was a simple fix and had it running like new in under an hour. Super professional, super friendly, and most importantly—honest. That kind of trustworthiness is rare these days, and we really appreciated it. Highly recommend these folks if you want the job done right without any drama.”
“We had Novak Heating & Cooling out recently to replace our old furnace and the process couldn’t have been smoother. First, we had trouble with it staying on over the weekend. Aaron was at our house diagnosing the issue and offering solutions within 20 minutes on a Saturday morning. By Monday at 2:00 we had a new furnace installed warming the house. And it didn’t break the bank. They also installed a whole home humidifier in the fall and our house has never felt this comfortable.”
